Relicfy help center

How can we help?

Track an order

See where your finished piece is and what each shipping update means.

Nothing custom enters production until you review the visual proof.

A custom proposal separates the scope, production choices, price, timing, and included revision.

References can be practical, rough, or production-ready—the workshop will tell you what is usable.

Shipping choices appear before payment and tracking becomes available after the carrier accepts the package.

Custom work is handled case by case, while damage or production errors should be reported quickly.